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Blog: Blog Feed
Highly Effective Transformation Strategist A mission-driven collaborator and experienced board member, I bring my digital transformation...
Goodbye Millennials, Hello Gen Z – Dixie Kachiros
Gen Z live by the motto “You do you.” They give themselves and others permission to be different, and they express those differences how...
Facing the Giant – Joyce Avedisian
I wrote a piece on leadership amongst a crisis. Crises either break or make you and your business. You must face the Giant head-on....
How to turn every employee into a brand ambassador – Desander Mas
In a well run organization, valued customers can be internal or external. We define a customer as anyone we serve. That means, depending on your responsibilities, there may be no difference between internal customers – serving your fellow employees and management – and external customers who purchase or use your goods and services. We then define good customer service as the experience all of us want to have when we are the customer. It should reflect what your organization b
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